Privacy Policy

1. Who we are

chekmo is an online service for restaurants and cafés: QR menus, ordering from the table, a POS and sales reports. This policy explains what information we collect, why, and what you can do about it.

Questions? Write to [email protected] or call 081 754 920.

2. Information we collect

• Account details: your name, email address and password (the password is kept only in scrambled form that cannot be read back), or the name, email and ID that your Google or Telegram account shares when you sign in with it.
• Your business information: shop name, address, phone, description, logo and photos, social links, categories, products, prices, add-ons, and the staff you invite.
• Sales and orders: sales you ring up in the POS, receipts, discounts, payment method, the reports built from them, and orders that guests send by QR code (table, an optional name and note, and the items ordered).
• Plan records: your plan, its dates, and the payments you make to us (amount, method and reference). We do not store bank card numbers.
• Telegram: if you connect it, the chat ID we use to send your alerts.
• Technical data: the cookie that keeps you signed in, basic server records (time, page, errors and IP address) and settings saved on your own device, such as the receipt paper size and sales waiting to be sent while you are offline.

3. How we use it

• To provide chekmo: show your menu, receive orders, run the POS and build your reports.
• To sign you in and keep your account safe.
• To send the alerts you switch on, such as new orders on Telegram, and reminders about your plan.
• To answer you when you contact us, and to handle plans and payments.
• To keep the service working and secure: fixing errors, stopping abuse and limiting repeated requests.
• To meet legal requirements.

4. Guests who order from a shop

A guest orders without an account. The order belongs to the shop it was sent to: chekmo stores it so the shop can see and manage it. We do not use guest orders for our own marketing.

If you are a guest and want your order details removed, ask the shop, or write to us and we will help.

5. AI features

When you use the chekmo AI assistant, or import a menu with AI, we send your question or file, together with the information needed to answer (for example a summary of your sales, or the text and images of your menu), to our AI provider, OpenAI. We send only what the request needs. AI answers can contain mistakes, so please check them.

6. Who we share information with

We do not sell your personal information. We use a few service providers to run chekmo, and each receives only what it needs for its part:

• Hosting and network: our server provider and Cloudflare, which delivers the site to your device.
• Google: signing in with Google, and visit counts on our public pages (see Cookies below).
• Telegram: signing in with Telegram and sending alerts.
• Cloudinary: storing the photos you upload.
• OpenAI: the AI features described above.

7. Cookies and similar technology

Essential: a sign-in cookie that keeps you signed in for up to 7 days, and short-lived cookies used while you sign in with Google or Telegram. Your device also stores settings such as receipt paper size, and sales waiting to be sent while you are offline.

Visit counts: on our public pages (home, product pages, pricing, and the sign-in and sign-up pages) we use Google Analytics, which sets cookies to count visits. We do not use it inside the dashboard, the POS, or the menus guests see. You can block cookies in your browser; chekmo works without them.

8. Where it is stored and how we protect it

Your information is stored on a server we manage, located in Singapore. The connection is encrypted (HTTPS), passwords are stored in scrambled form, each business can see only its own data, and we keep regular backups so we can recover from a failure. No system is perfectly secure, but we take care of yours.

9. How long we keep it

We keep your information while your account is active. If you ask us to delete your account, we delete or anonymise your information, except what we must keep for billing, security or the law. Backups are replaced over time.

10. Your choices and rights

To make a request, write to [email protected] or call 081 754 920. We will reply as soon as we can.

• See and correct your shop and account information in the dashboard.
• Disconnect Google or Telegram under Profile, and switch alerts off in Settings.
• Ask us for a copy of your information, or ask us to correct or delete it.
• Ask us to stop using your information for a purpose you do not agree with.

11. Children

chekmo is for businesses and is not meant for children. We do not knowingly collect information from children.

12. Changes to this policy

When we change this policy we will update the date at the top. For important changes we will also tell you in chekmo or by email.

13. Contact

[email protected] · 081 754 920