Terms of Service

1. Agreeing to these terms

By creating an account or using chekmo you agree to these terms and to our Privacy Policy. If you use chekmo for a business, you confirm that you may agree on its behalf. If you do not agree, please do not use chekmo.

2. What chekmo provides

chekmo gives restaurants and cafés a QR menu, optional ordering from the table, a POS, sales reports, notifications and an AI assistant, in Khmer and English. Which features you can use depends on your plan. We keep improving chekmo, so features may change.

3. Your account

• Give accurate information and keep your password safe.
• You are responsible for what happens under your account, including what the staff you add do.
• Tell us right away if you think someone else is using your account.

4. Your content and your shop

• Your menu, photos, prices and shop data belong to you. You allow us to store, show and process them so that chekmo can work, for example to show your menu to guests and to print receipts.
• You are responsible for them being accurate and lawful: prices, ingredients and allergy information, and having the right to use the photos and text you upload.
• Orders that guests send through your QR menu are between the guest and your shop. chekmo does not prepare or deliver orders and does not handle guest payments.

5. Using chekmo properly

Please do not:

• break the law, or upload content that is unlawful, misleading, harmful or that you have no right to use;
• try to reach other people's data, or interfere with or overload the service;
• copy the service in bulk with automated tools, or resell it without our permission.

6. Plans, trials and payments

• You can start free. Some features need a paid plan; the plans and prices are on our Pricing page.
• Payments are currently made to us directly (for example by KHQR or bank transfer) and recorded by us against your account. If you think a payment was recorded wrongly, write to us and we will fix it.
• Your plan runs until the date shown in Plan & billing. After it ends there is a short grace period, and then your shop moves to a more limited plan. We do not delete your shop data because a plan ended; the features of the paid plan simply stop.
• We may change prices or plans. We will tell you before a change affects what you pay.

7. Your own taxes and records

Receipts and reports in chekmo are tools to help you. You are responsible for any tax, invoicing and record-keeping duties your business has under the law. Reports are only as accurate as the information entered.

8. Availability and offline sales

We work to keep chekmo running, but we cannot promise it will always be available or free of errors. We may sometimes pause it for maintenance.

If the internet is down, the POS saves sales on your device and sends them when the connection returns. Do not clear the browser data or sign out on that device until they have been sent.

9. The AI assistant

AI answers are produced automatically from your data and can be wrong. Please check them before you make decisions.

10. Ending your use

You can stop using chekmo at any time. We may suspend or close an account that breaks these terms, is not paid for, or puts the service or other people at risk; where we reasonably can, we will tell you first. If you ask us, we will help you get a copy of your data where we reasonably can.

11. Our responsibility

chekmo is provided “as is”. To the extent the law allows, we are not responsible for indirect or consequential losses, such as lost sales, profits or data, that come from using or not being able to use chekmo. Nothing in these terms removes a responsibility that the law does not allow us to remove.

12. Changes to these terms

We may update these terms. The date at the top shows when. If a change is important we will tell you in chekmo or by email. If you keep using chekmo after a change, you accept the new terms.

13. Governing law

These terms are governed by the laws of the Kingdom of Cambodia. If we have a disagreement, please contact us first so we can try to sort it out.

14. Contact

[email protected] · 081 754 920